#Hashtags, The Gartner Marketing & Communications Podcast

Who’s Afraid of Generative AI? — With Nicole Greene

Episode Summary

AI is all around us — you just need to know where to look. Gartner predicts that by 2025, 30% of outbound marketing messages from large organizations will be synthetically generated. In this #Hashtags Podcast episode, we show how marketers need to embrace its potential or risk getting left behind.

Episode Notes

In this episode of #Hashtags, Gartner analyst Nicole Greene discusses the proven impact of generative artificial intelligence (AI) on content and the customer experience. We’ll cover the promise and the risks of bringing AI to your organization across data, creativity, culture, and ethics. The discussion outlines how CMOs should approach harnessing the power of generative AI.

Nicole Greene analyzes marketing strategy, trends, and practices with an emphasis on content marketing and management, digital experience and artificial intelligence. Nicole helps clients achieve business results by focusing on storytelling to make relevant connections with consumers. She has held content, digital experience and social marketing roles for more than 15 years with industry leaders including The United States Tennis Association (U.S. Open), Viacom and ESPN.